Manage Your Experience
Repeatable Experiences aren't created by accident
Industry-Leading
Training and LMS
Stay ahead of the competition with cutting-edge training programs and a powerful Learning Management System (LMS) designed to elevate your team’s skills and performance. By offering comprehensive, personalized, and dynamic training, you equip your staff with the tools they need to thrive in a fast-paced, luxury retail environment. Inspire confidence, foster innovation, and deliver unforgettable customer experiences with a training system that sets the standard for excellence in the jewelry industry.
Customer Messaging and Opportunities
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JewelLink includes a built-in texting platform that keeps associates connected to clients—before, during, and after the sale. From appointment reminders to repair updates, every message feels seamless and personal.
With messaging integrations, you can send two-way texts, automate review requests, and use prebuilt templates—all from one place.
Stay connected. Collect reviews. Boost sales—all through the power of text.
Gain deeper insights into sales performance, customer trends, and team effectiveness by integrating advanced analytics from your Point of Sale (POS) system with your Learning Management System (LMS). Empower your staff with data-driven training tailored to their strengths and areas for growth, fostering continuous improvement and elevating the customer experience.
Advanced Analytics
Simplify scheduling and strengthen client relationships with Jewellink’s integrated Appointment System. Book appointments directly from the CRM, send confirmations and reminders by email or text, and automatically sync schedules with your team’s calendars. Every appointment is tracked with detailed reporting — from booking source to follow-up completion — giving managers full visibility into client activity and associate performance. Streamline communication, reduce no-shows, and ensure every customer experience begins with preparation and professionalism.
Appointment Booking & Calendar Integration
AI Role-Play Training
Experience realistic customer interactions with Jewellink’s AI Role-Play System — a virtual training tool that simulates real-life sales conversations. Associates can practice handling objections, presenting products, and building client relationships in a safe, interactive environment. Each session provides instant feedback and scoring, helping team members refine communication skills, boost confidence, and deliver a consistent, high-end customer experience.
Vendor Integrated Training Portal
Bring all your brand and vendor education into one seamless platform with Jewellink’s Vendor Integrated Training system. Vendors can upload videos, create interactive courses, and manage spiffs directly inside your company’s learning portal — giving your team instant access to the latest product knowledge and incentives. Track participation, completion, and results across brands with full reporting, ensuring consistent communication and performance alignment between your store, associates, and vendor partners.
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See what Associates say
With 100's of stores and 1,000's of users trust in the most used training and management system in jewelry
JewelLink +
The Ultimate Toolkit for Jewelry Stores
Designed for stores that represent high-end brands, Jewellink Premier offers everything in Standard plus advanced luxury integrations. Gain access to the Luxury Timepiece Wishlist system, brand-specific analytics, and enhanced reporting across stores. Perfect for multi-location retailers looking to elevate brand presentation, sales tracking, and client experience.
$899 per month
JewelLink
Tailored Training and Management Made Simple
Perfect for independent stores and small chains, Jewellink combines training, CRM, messaging, and analytics in one easy-to-use system. Engage your team with AI customer role-play, manage clients through built-in texting, and track sales performance with real-time dashboards. Includes 100+ jewelry-specific training courses and a built-in appointment booking system.
$699 Per month
Training Only - $499
JewelLink Training Only system is offered to Retailers with training content on a month to month rate. Training packages can be custom made for stores. We offer the LMS system only as an option for out of industry and for custom applications.